Opinion: Adjusting and transforming with AI technologies

Hybrid Cloud

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15.06.2025

When it comes to adopting the latest technologies and enhancing service delivery effectiveness, contact centres have been silently leading the way for years. Few other parts of the business have had to adapt so quickly to the demands of today’s connected consumers, first transitioning from voice to omnichannel and then...

The UK is changing its data laws to boost its digital economy

Big data

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14.06.2025

Britain will diverge from EU data laws that have been criticised as being overly strict and driving investment and innovation out of Europe. Culture Secretary Oliver Dowden has confirmed the UK Government’s intention to diverge...

How AI video surveillance impacts the way businesses approach security

CRM Management

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13.06.2025

Security cameras are a great way to keep an eye on commercial spaces without being on-site, especially after-hours. While security is a 24/7 business, most organizations can’t afford to monitor their systems at all hours...

Rob Mellor, WhereScape: On data warehouse automation

Data Management

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12.06.2025

Leading analysts and organisations have begun recognising data warehouse automation as being key to running a truly data-driven business. AI News caught up with Rob Mellor, GM & VP, EMEA at WhereScape, to discuss this...

Omdia: AI chip startups to have a tough year

Data Management

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11.06.2025

Analysts from Omdia expect AI chip startups to have a difficult year. Omdia’s Top AI Hardware Startups Market Radar finds that over 100 venture capitalists invested over $6 billion into the top 25 AI chip...

Hybrid Cloud Computing Solutions The Future of Business IT Infrastructure

Hybrid Cloud

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10.06.2025

As businesses continue to grow and expand, the need for scalable and flexible IT infrastructure solutions becomes more important. Hybrid cloud computing has emerged as a popular choice, offering the best of both worlds with...

Vincent Chio, Shopify: On using AI to revolutionise the retail industry

CRM Management

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09.06.2025

It’s always interesting to hear how AI is revolutionising specific industries, and few companies are more qualified to comment on the impact on the retail industry than Shopify. AI News caught up with Vincent Chio,...

Darktrace CEO calls for a ‘Tech NATO’ amid growing cyber threats

Data Management

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08.06.2025

The CEO of AI cybersecurity firm Darktrace has called for a “Tech NATO” to counter growing cybersecurity threats. Poppy Gustafsson spoke on Wednesday at the Royal United Services Institute (RUSI) – the UK’s leading and...

Democrats renew push for ‘algorithmic accountability’

Data Management

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07.06.2025

Democrats have reintroduced their Algorithmic Accountability Act that seeks to hold tech firms accountable for bias in their algorithms. The bill is an updated version of one first introduced by Senator Ron Wyden (D-OR) in...

Telefónica’s Wayra backs AI answer engine Perplexity

Big data

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06.06.2025

Telefónica’s corporate venture capital arm, Wayra, has announced its investment in AI answer engine Perplexity. Perplexity’s AI-driven platform aims to revolutionise internet information searches by providing real-time, accurate, and contextual answers to queries using natural...